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BOOK YOUR APPOINTMENT

We want you to use all the help and guarantee you need

Before scheduling your consultation, please use the links below to verify what warranty is available to you directly from Apple. This helps both you and us to provide you with the best service. Follow the instructions within the links. Any questions, please feel free to contact us. Once you have this information, schedule your consultation with one of our service technicians. 

Warranty with Apple. 

Look on the next page if your equipment is still under warranty and how many days are left, or if it is out of warranty. 

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https://checkcoverage.apple.com/

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Steps to submit an iPhone warranty. Click here

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What you need to know about an Apple product warranty.Click here

Warranty on repairs with MacLine 

Internal hard drives, external hard drives, solid state, memories and other peripherals replaced by our authorized technicians have 90 days and 1 year with the manufacturer. 

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Repair parts (with their names in English)

  • logic board

  • power supply

  • display

  • video cards

  • Battery

  • Bottom Case with battery

  • Top Case with battery

Pieces like these, among others, have a 90-day guarantee with Mac Line.

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Operating system and recovered data:He has 7 days (1 week) from the date of collection. 

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Service to equipment under warranty

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Service on iPhones, iPads, Airpods, Apple Watch and accessories without warranty

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Service to computers without warranty

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Our company
Mac Line Inc. was founded in 1995
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It is a Corporation established under the laws of Puerto Rico. Mac Line Inc. is an authorized provider of sales and repair services for Apple Computers, Inc. As an authorized service provider, we have a solid financial history, which allows us to purchase Apple products, and also allows us to make or facilitate warranty repairs by using Apple service parts to repair products that are under warranty.

We have a program  service and support from the Apple Technical Assistance Department at the highest level, which ensures that our customers are always satisfied with the operation of their computer.

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We strive to meet the time goals for completing warranty repairs set by Apple. To make it easier for our clients to manage their warranty claims, we keep records of the invoices for each one of them.

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To comply with Apple's procedures and regulations, the Mac Line staff is highly trained and diligent, always ready to offer our customers quality service and personal treatment. Proof of this is that from the beginning we have maintained cordial business relationships with both our clients and our suppliers. Among our satisfied clients, we have recognized advertising agencies, Miss Universe USA producers, advertisement producers, Government agencies, schools, universities and the general public. 

The projection of Mac Line, Inc. is focused on increasing its operations. By achieving this goal, you will be able to satisfy the demand for your services and help the Puerto Rican community foster more jobs.At Mac Line, Inc. we reiterate to all our clients our friendship and appreciation for the sponsorship they have always given us, in addition to our commitment to serve you with care and promptness.

Erick Marrero

Erick Marrero

Mac Line Owner & CEO

Jospeh Martinez

Jospeh Martinez

Mac Line Service Technician

Yelissa Marrero

Yelissa Marrero

Customer Service Manager

Victor Rosario

Victor Rosario

Mac Line Service Technician.

Bruni Torres

Bruni Torres

Office Manager

Physical & postal address

Paraná Street # 1566 Suite 1 San Juan, PR 00926-6023

Phones:
787-753-7699 / 787 764 0076
Emergencies: 787 344 3844
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Authorized Service Provider
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